FAQ
1. What is Einnaf ?
Einnaf Cosmetics is a, high-quality cosmetics lipstick line founded by CEO & Visionary, Denise Wiggins. Over the last four years. Einnaf has grown to acquire customers in all 50 states, while collaborating with celebrities such as MC Lyte and Coko of SWV. This Women's Empowerment Brand strives to give women the tools and opportunity to launch their own business and build wealth.
2. How will Einnaf benefit me?
As an Ambassador, you have the ability to sell the full lipstick line for Einnaf . For every customer who orders via your product link, you will gain 40% commission. You also have the ability to gain bonuses on referred Ambassadors and access to coaching and training from Millionaire-Mogul, CEO Denise Wiggins.
3. How do I become ACTIVE?
To successfully launch your business, you need to register and show your commitment to actively participating in the Ambassador program. While Denise desires to make this opportunity open to women globally, those that register need to be ready to promote the products and work to grow their business. To become ACTIVE: (1) You must register for the monthly business fee of $15.00 a month & purchase your initial product kit.
4. What is the monthly business fee?
The only reoccurring business fee for the Einnaf Ambassador program is $15/month. This is due by the 5th of every month and is your fee to run your business and license to promote the products. The $15 fee is drafted from PAYPAL monthly. If you haven't signed up for your re-occurring draft, please do so to become or remain active.
5. How do I promote the product?
When you register, you will be assigned an affiliate link. If you look under the INFO tab, in your back office, the first link that you see is your affiliate link. Share this link to gain customers. As someone clicks on your link and orders, you will gain commission.
6. How do I refer Ambassadors?
At the bottom of the INFO page, in your back office, you will see a TWO-TIER link. It is the last link listed. Your TWO-TIER link allows you to sign up referred Ambassadors and receive a $45.00 bonus once the Ambassador is ACTIVE. (To become active, they will need to register and sign up for their monthly fee and purchase their initial product kit.)
7. Is there a cap or referrals?
YES, you can receive credit for a maximum of 10 Ambassadors per week. All referrals must be active prior to the release of those funds.
8. My customer has a problem with their order.
Rarely shipping mistakes do occur. If you have any customer issues, simply email customerservice@Einnafcosmetics.com. The customer service team will work to ensure the customer is taken care of. Please work to ensure all customer issues are emailed and address quickly.
9. I have an issue with my back office:
For any back office issues or questions on Affiliatly, please email the IT Team at: support@affiliatly.com
10. Where do we send the W-9 and Agreements:
These documents should be completed and emailed to ambassador@Einnafcosmetics.com
11. Are there trainings to help me build my business:
YES! The Einnaf Sales & Leadership Team are dedicated to your success. Please access your training documents in the corporate Facebook group: Here you will find the handbook, checklist & presentation documents under FILES. Please review all posts under Announcements and watch all posted video trainings there as well. If, after reviewing all training information, you don't find what you need, please reach out to your Regional Director or email corporate at ambassador@Einnafcosmetics.com.
12. How often do you restock?
We try to restock every week, but restock dates depend on product availability.
13. I placed an order, when will my package arrive?
Please allow 7 to 14 days for packages to arrive, we try to get packages out sooner. Thank you for your patience.
14. Do you offer returns?
Unfortunately not, all sales are final. Please refer to our refund policy. If a product arrives damage we ask that the customer takes a picture of the product and we will send out a replacement in 7 to 14 days.
15. I have not received my order confirmation. What should I do?
You should contact customer service at customerservice@Einnafcosmetics.com,
16. I am an international customer. Do I have to pay customs and taxes?
Items shipped outside the United States may be subject to import duties, taxes and/or charges which are not included in the total cost of your order, nor will they be covered or reimbursed by Einnaf Cosmetics. Please check with your country's customs office to determine what these additional costs will be prior to placing your order.